Compensation Amounts Explained (2026)

How is flight delay compensation calculated under EU261 and UK261? The amounts depend on flight distance and delay length — not on your ticket price. Here is the full breakdown.

What Determines Your Compensation?

Your compensation amount is determined by two factors: how far you flew, and how late you arrived. It has nothing to do with how much you paid for your ticket.

Increases Compensation

  • Longer flight distance
  • Longer delay at arrival
  • More passengers in your group

Reduces or Removes Compensation

  • Extraordinary circumstances proven
  • Arrival within 2-4 hours (50% reduction on re-routed flights)
  • Delay under 3 hours at final destination

Flight Distance

Measured as the great-circle distance between your departure airport and final destination. Three bands: up to 1,500 km, 1,500–3,500 km, and over 3,500 km.

Delay Duration

Measured at your final destination, not at departure. You must arrive 3 or more hours later than scheduled to qualify for compensation. A 5-hour departure delay that results in only a 2-hour arrival delay does not qualify.

Flight Type

EU261 applies to flights departing from EU airports (or arriving in the EU on EU airlines). UK261 applies to flights departing from UK airports (or arriving in the UK on UK airlines). Same rules, different currency.

Extraordinary Circumstances

If the airline can prove the delay was caused by extraordinary circumstances beyond its control — and that it took all reasonable measures — compensation is not payable. See our Extraordinary Circumstances Guide for details.

Compensation by Flight Distance & Delay

This is the core table. Your compensation depends on which distance band your flight falls into, and whether you arrived 3+ hours late at your final destination.

Flight DistanceEU261UK261Delay Required
Up to 1,500 km€250£2203+ hours
1,500 – 3,500 km€400£3503+ hours
Over 3,500 km€600£5203+ hours

Every passenger is entitled to compensation independently. A family of four on a long-haul flight delayed by 5 hours could receive 4 × €600 = €2,400.

The 50% Reduction Rule

If the airline offers you an alternative flight (re-routing) and you arrive close to your original arrival time, compensation can be reduced by 50%:

DistanceFull AmountReduced AmountArrival Within
Up to 1,500 km€250€1252 hours
1,500 – 3,500 km€400€2003 hours
Over 3,500 km€600€3004 hours

This reduction only applies when the airline offers you re-routing. It does not apply to delays on your originally booked flight.

How Flight Type Affects Compensation

The regulation that applies depends on where your flight departs and which airline operates it. The compensation structure is the same — the only difference is the currency.

Flight TypeRegulationCurrency
Departing from an EU airportEU261Euros (€)
Arriving in the EU on an EU airlineEU261Euros (€)
Departing from a UK airportUK261Pounds (£)
Arriving in the UK on a UK airlineUK261Pounds (£)
Non-EU airline arriving in the EU from outside the EUNot covered
Non-UK airline arriving in the UK from outside the UKNot covered

Domestic flights within the EU or UK are covered by the same regulations. A flight from London to Manchester is covered by UK261; a flight from Paris to Lyon is covered by EU261. The distance bands and amounts are the same.

Common Exceptions

Compensation is not payable in every situation. Here are the most common scenarios where claims are rejected — and where they succeed.

No Compensation

  • Severe weather directly affecting your flight
  • Air traffic control strike
  • Airport closure by authorities
  • Security threat or terrorism
  • Political instability or civil unrest
  • Volcanic ash restrictions
  • Bird strike (per Pešková ruling)

Compensation Due

  • Technical fault or mechanical breakdown
  • Crew shortage or sickness
  • Staff scheduling error
  • Aircraft rotation problem
  • Airline staff strike (per Airhelp v SAS)
  • Knock-on delay after weather clears
  • Maintenance delay

For a detailed explanation of what qualifies, see our Extraordinary Circumstances Guide.

Real Examples

These examples show how compensation maps to real routes. The distance is the great-circle distance between departure and arrival airports.

RouteDistanceDelayCompensation
London → Berlin~930 km3h€250
London → Paris~340 km4h€250
London → Athens~2,400 km5h€400
Frankfurt → Tenerife~3,230 km4h€400
Paris → New York~5,800 km4h€600
London → Dubai~5,500 km6h€600

Notice: London → Berlin and London → Paris both qualify for €250 because both are under 1,500 km — even though the distances are very different. The regulation uses distance bands, not exact kilometres.

How To Maximise Your Compensation

Many passengers leave money on the table by making avoidable mistakes. Here is how to make sure you get the full amount you are entitled to.

Save Your Boarding Pass

Your boarding pass is the single most important piece of evidence. Without it, the airline may dispute that you were on the flight. Take a photo of it as soon as you board — before you lose it.

Record The Actual Arrival Time

Compensation is based on when you arrived, not when you departed. Screenshot the airport arrival board, take a photo of the clock when you land, or save any airline notifications about the delay. The difference between a 2h 50m delay and a 3h 05m delay is the difference between €0 and €600 on a long-haul flight.

Request The Disruption Reason In Writing

Ask airline staff at the airport why the flight is delayed, and ask for it in writing. If they say "technical issue" or "crew shortage," that is evidence in your favour. If they say "weather," you can verify that independently later.

Do Not Accept Vouchers Automatically

Airlines may offer travel vouchers as compensation. You are not required to accept them. Vouchers often have expiry dates and restrictions. Cash compensation is a legal right — you can insist on it.

Claim For Every Passenger

Compensation is per passenger. If you travelled with family or colleagues, each person is entitled to the full amount. A family of four on a €600 route is entitled to €2,400 — not €600 total.

Use A Claim Package

Our claim packages include airline-specific letter templates, court citation references, and escalation guidance. They are designed for passengers who want to claim directly — keeping 100% of the compensation — rather than paying a claim company 30-50%.

Related Guides

Frequently Asked Questions

How is my compensation calculated?
Compensation is determined by two factors: the flight distance and the length of the delay at your final destination. Under EU261, flights up to 1,500 km qualify for €250, flights between 1,500 and 3,500 km qualify for €400, and flights over 3,500 km qualify for €600. The delay must be 3 hours or more at arrival. UK261 uses the same distance bands but pays in pounds: £220, £350, and £520 respectively.
Can multiple delays be combined?
No. Each flight is assessed individually. If you experience separate delays on different flights, each one is a separate compensation claim. However, if you miss a connecting flight because of a delay on your first flight, and both flights were part of the same booking, you are entitled to compensation based on the total delay at your final destination.
Does UK261 differ from EU261?
The structure is the same — same distance bands, same delay thresholds, same eligibility rules. The only difference is the currency: UK261 pays in pounds (£220 / £350 / £520) rather than euros (€250 / €400 / €600). UK261 applies to flights departing from UK airports, and to flights arriving in the UK on UK airlines. EU261 applies to flights departing from EU airports, and to flights arriving in the EU on EU airlines.
What if the airline offers vouchers instead of cash?
You are not required to accept vouchers. Under EU261 and UK261, compensation is a cash entitlement. Airlines may offer vouchers as an alternative, but they cannot force you to accept them. If the airline offers vouchers worth more than the cash compensation, you can choose to accept — but the choice is yours. Always calculate the cash value before deciding.
Does every passenger on the flight get the same amount?
Yes. Compensation is calculated per passenger, regardless of ticket price. A passenger who paid €30 for a budget ticket receives the same €250–€600 as a passenger who paid €500 for the same flight. Children and infants are also entitled to compensation if they had their own seat.
What is the 50% reduction rule?
Under Article 7(2) of EU261, if the airline offers you an alternative flight (re-routing) and you arrive within 2 hours of your original arrival time on a short-haul flight, 3 hours on a medium-haul flight, or 4 hours on a long-haul flight, the airline can reduce the compensation by 50%. This means €125 instead of €250, €200 instead of €400, or €300 instead of €600. This reduction only applies when the airline offers re-routing — not for delays on your original flight.
Is compensation taxable?
In most EU countries, EU261 compensation is not subject to income tax because it is classified as a statutory payment rather than income. However, tax rules vary by country. In the UK, compensation payments are generally not taxable. If you are unsure, check with a tax advisor in your country of residence.
Can I claim compensation for a connecting flight I missed?
Yes, if the connecting flights were part of the same booking (same reservation number). You are entitled to compensation based on the total delay at your final destination. If you booked the flights separately (self-transfer), each flight is treated independently and you can only claim for the delayed flight, not the missed connection.

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Disclaimer

This guide is provided for informational purposes only. FlightClaimGuide does not provide legal advice and recommends seeking independent professional advice for complex legal matters.