easyJet Compensation Claim
An easyJet compensation claim should identify whether UK261 or EU261 applies, prove the final-arrival delay, and keep expenses separate from fixed compensation.
Quick answer
Use easyJet's official claim route, but prepare the facts first. UK-departing flights usually use UK261 amounts of GBP220, GBP350, or GBP520; EU-departing flights usually use EU261 amounts of EUR250, EUR400, or EUR600. Save the claim record and rejection wording in case AviationADR escalation is needed.
Check the regulation, amount, and evidence gaps before submitting the airline form.
Which easyJet Claim Type Fits?
| Claim type | What to prove |
|---|---|
| Delay | Use final-destination arrival time. A delay of 3 hours or more can trigger UK261 or EU261 compensation if easyJet cannot prove an extraordinary circumstance. |
| Cancellation | Check whether notice was under 14 days, what rerouting was offered, and whether the new timing still creates a compensation claim. |
| Denied boarding | Ask for proof of whether you volunteered, what was offered, and whether boarding was refused because of overbooking or another airline-controlled reason. |
| Care and expenses | Keep meals, hotel, transport, and phone receipts separate from fixed compensation. Expenses can matter even when compensation is disputed. |
Evidence To Attach Before easyJet Asks
- Booking reference, passenger names, flight number, route, and whether the flight departed the UK, EU, EEA, or Switzerland.
- Scheduled and actual departure and arrival times, including screenshots from the easyJet app or airport boards.
- Any easyJet message naming weather, ATC, technical fault, crew issue, aircraft rotation, airport disruption, or operational reasons.
- Receipts for care costs, replacement travel, accommodation, airport transfers, and communication expenses.
- Copies of the claim, case number, rejection, follow-up emails, and any AviationADR or CAA correspondence.
How To Write The easyJet Form
Identify UK261 or EU261 early
State the route and departure airport so the airline can see which regulation and amount band you are using.
Ask for the exact reason
If easyJet gives only a short operational, weather, ATC, or airport-disruption explanation, ask for the event, timing, and causal link to your flight.
Separate fixed compensation from care expenses
Put receipts in a separate list with dates, amounts, and why the expense was necessary during the delay or cancellation.
Keep the ADR file clean
AviationADR or another escalation body will need the claim, evidence, easyJet response, and a short timeline. Save those pieces as you go.
If easyJet Rejects Or Blames Disruption Outside Its Control
Weather, air traffic control, and airport restrictions can be genuine extraordinary circumstances, but the explanation still needs to match your flight. Ask for the exact event, timing, affected aircraft or airport process, and what alternatives were attempted.
If the response remains weak or easyJet goes silent after the complaint stage, prepare an AviationADR-ready file for eligible UK disputes or use the relevant national enforcement route for EU departures. Keep the file short: facts, evidence, rejection, and the compensation amount requested.
Related easyJet Claim Guides
Prepare The Claim Before You Submit
Confirm whether UK261 or EU261 applies, the likely amount, and what evidence easyJet may challenge.
Check your easyJet flightSource note
This guide uses easyJet's public compensation and expenses information, UK CAA passenger-rights guidance, AviationADR complaint context, EU Regulation 261/2004, and Your Europe passenger-rights guidance. Community wording was used only to identify recurring passenger questions about disruption reasons, care receipts, and rejected claims.
Disclaimer
This guide is provided for informational purposes only. FlightClaimGuide does not provide legal advice and recommends seeking independent professional advice for complex legal matters.