Vueling Compensation Claim No Response

If Vueling has not answered your compensation claim, build a short follow-up that makes the cash EU261 request impossible to miss and keeps the file ready for AESA or the relevant complaint route.

Quick answer

Chase Vueling once with the claim reference, flight facts, requested EU261 amount, evidence list, and a request for a compensation decision. Keep voucher, refund, and expense messages separate from the fixed cash-compensation question.

Check the Vueling claim before chasing

Confirm the amount, route rule, and Spanish escalation evidence before another reminder.

Pick The Vueling No-Response Path

Claim submitted, no decisionReply with the claim reference, flight number, date, final-arrival delay, passengers, and requested EU261 amount.
Voucher or refund reply onlyAsk Vueling to confirm the separate fixed-compensation decision, because refund, rerouting, voucher, and expenses are different issues.
Barcelona or Spanish domestic disruptionSave airport messages, gate screenshots, rerouting proof, and actual arrival time because Spanish-route claims often need a clean timeline.
Later generic rejectionAsk for the exact event, flight affected, timing, and reasonable measures before preparing an AESA-ready file.

AESA-Ready Evidence If Vueling Still Does Not Answer

  • Vueling claim submission screenshot, case number, acknowledgement, and reminders.
  • Booking reference, boarding pass, route, passenger names, and operating-carrier proof.
  • Barcelona, Madrid, Malaga, Palma, or Spanish airport messages showing delay, cancellation, rerouting, or gate changes.
  • Voucher, refund, or reimbursement messages that may not answer the fixed EU261 compensation issue.
  • A one-page timeline showing disruption date, claim date, response gap, and unresolved compensation request.

Short Vueling Follow-Up Wording

I am following up on Vueling claim [reference] for flight VY [number] on [date]. This remains a request for fixed EU261 compensation of [amount] per passenger. Please confirm whether Vueling accepts the claim or provide a final response identifying the specific disruption reason, affected flight, timing, and reasonable measures relied on.

Related Vueling And Spain Guides

Do Not Let Vueling Silence Blur The Claim

FlightClaimGuide checks the Vueling amount, route coverage, evidence gaps, and likely refusal issue before you escalate.

Check your Vueling claim

Source note

Reviewed on 22 August 2026 using EU261 passenger-rights guidance, Your Europe complaint guidance, Vueling passenger-rights and claim context, and Spanish AESA passenger-rights escalation context. Reddit/community wording was used only for passenger-language patterns around voucher replies, Barcelona disruptions, and silent claim cases.

Disclaimer

This guide is provided for informational purposes only. FlightClaimGuide does not provide legal advice and recommends seeking independent professional advice for complex legal matters.